One of the best ways to get more leads is through reviews. The key to getting more reviews isn’t asking customers, but knowing where to ask them to leave a review. We’ll take a look at some of the most popular places for customers to leave reviews and discuss the benefits and drawbacks of each.
Reviewing is one way to get more jobs. One other method is to buy leads. Book a Free Demo Now.
Ask customers to leave a review on these sites
Although you don’t have to use every site, it increases your chances of receiving reviews from customers.
- Google My Business – It is the most used search engine. It provides high visibility and is easy to use by customers.
- Facebook – This is the largest social network. Most customers have an account, and it’s simple to use.
- Your website – If you haven’t started posting reviews on your website yet, it is time to do so.
- Bing Places – Bing is growing in popularity, searches, and you should begin building your review count right away.
- Yahoo! – Although not as well-received as it was in the past, this product is still highly regarded by customers.
- Better Business Bureau – A more traditional review site, but still highly regarded by many customers.
- YP.com – A different review site that is still worth checking with customers.
- Yelp – It’s not always an easy process for contractors, but it is well-known and simple for customers.
- Niche Contractor Sites- The contractor-focused websites, ranging from Angie’s List through Restoration Local, are smaller, but the reviews can go a long distance.
Reviewing can generate more leads
Although it may seem strange, reviews can help you generate more leads for the business. A lead is another way to say that you have a job opportunity. You will get more chances of them contacting you if you have more reviews.
Customers will usually turn to a resource of https://overeview.io when they need a contractor. It is usually a search engine such as Google or Bing, but it could also include a website like Facebook or Yelp.
More reviews can increase your visibility and help you build trust with customers. You may also be better placed in the search results if you have more reviews. While most reviews should be positive, there are some negative ones that can also be helpful.
Visibility – Increase
Many review sites calculate your overall rating. This is usually displayed as a number or stars. Sites allow customers to rate their experience on a scale from 0 to 5, with 5 being the highest. Sites may occasionally choose another symbol or number. These stars will attract customers’ attention and make it more likely that they contact you. No matter what site you are working on, aim for at least a 4-star rating average rating. A rating of 4.5-4.8 stars is preferred.
Customers worry about being scammed or getting a poor deal. Reviews can be a trust signal and help alleviate these concerns. Good services are more likely to be rated and reviewed with more stars. The majority of the reviews should be positive, however, a few negative reviews are good too. They are valid as long as there is more good reviews than bad.
Although many sites offer the ability to sort results, the default view will show the highest to the lowest rating. Customers will be more inclined to contact you if you are closer to the top. Some sites also consider the number of reviews. A company with a 4.6-star rating and 350 reviews will be ranked higher than one with a 4.9 star average and 100 reviews. This is just one reason to request more reviews.
Important Steps Before You Ask for Reviews
Whether you are just starting to ask customers for reviews or you’ve been doing it for years, review this checklist before you ask your next customer for a review.
Claim your Business Listing
It is important that you claim your listing on each of the review sites listed below. This will ensure that you are notified if a customer leaves feedback.
Update your information
Include as much information as you can in your listing. Double-check that your email address and phone number are correct. This will allow potential customers to reach you via your reviews. Include your company name, logo, photos of your truck, and any recent jobs. Photos and a description will help you stand out.
Read Your Existing Reviews
Review the feedback you have already received and then respond to customers. You can’t correct mistakes made a few years back, but you can follow up with customers who have been there in the past few months. Keep in mind to reply to any new reviews as they come up. This shows that you value your customers’ honest opinions and are interested in their feedback.
Look at the number of reviews and star ratings you have for each site. You should not only use multiple review sites but you must also manage the rating and number of reviews. Focus on the site with the lowest rating for the next few days. If you have a low star rating, but only a few reviews on a site, encourage customers to leave a review.
These are the best sites for customers to review you.
Google requires users to log into their accounts, but it is not a big hurdle. But, almost everyone already has a Google account and is probably logged into it regularly. Google My Business is the best site for customers to leave reviews. Google My Business is a more business term so it’s a good idea to ask customers to leave reviews on your Google listing. To make it as simple as possible, you should send your customers a link to your listing whenever possible.
After Facebook, the next easiest place for customers to leave a review is on Facebook. Customers will most likely have a Facebook account, and they are always logged into it. It is easy to leave a review on Facebook, just like Google. If you ask your customer to leave a review, be sure to send them the link for your Facebook business page so they can go to the correct page.
Although it may seem surprising, you should also include reviews on your website. You have many options to include reviews on your website. Talk with your web developer or hosting company for more information. No matter what option you choose, ensure that there is a visible star rating. Or, you could ask customers to write a review and send it to you via email or text message. This will allow you to post the reviews as they are. Send your customer a link to their review so that they can view it in print. This builds trust and makes sure you don’t try to change their review. This trust factor is the greatest advantage to including reviews on your site, but they can also be a benefit for your SEO efforts to some degree.
Bing continues to grow its market share. You might also consider listing your business on Bing Places. Customers can log into Bing Places using their Microsoft, Outlook Live, MSN, or Hotmail accounts. This makes it simple for them to leave reviews. Asking for reviews on Bing has the advantage of improving your organic search ranking in the Bing search engine. These reviews can also help you stand out among the rest of your Bing search results for organic or paid listings.
Yahoo! is no longer the industry leader, but it’s still a popular search engine and news site. Many people still use Yahoo Mail for their primary email accounts. Many customers will find it easy to log in this way. If you’re already using Yahoo marketing campaigns, ads, or Google+ accounts, it’s worth asking your customers to leave reviews.
Better Business Bureau
The Better Business Bureau is a trusted source for business reviews and ratings. It has existed for many years. Although it’s not the most well-known site for reviewing businesses, it’s still worth considering. Although the interface isn’t as intuitive or slick as other review sites, some customers love it. It’s worth considering when asking customers for reviews.
The YellowPages (or YP.com) continue to attract a moderate amount of traffic. It’s worth considering when asking customers about reviews. Although users will need to register, they can be set up quickly and are free. If you’re already using YP.com or running ads or other marketing campaigns, it might be a good idea to ask your customers to write reviews.
Yelp is a popular site for restaurant reviews. However, it has been criticized for its poor review practices. Yelp may try to force you to pay to remove negative reviews. It is still a major review site, so it is worth looking into. Customers who have an account may already be registered and can sign up free of charge in just a few clicks.
Niche Contractor Sites
Angie’s Lists and HomeAdvisor are two of the most popular niche sites for contractors. But there are many other options. You should also consider GuildQuality and Houzz as well as NextDoor, Pouch, or Restoration Local. Although each site offers a different set of services, most work in the same way. Although registration is required, it usually takes just a few minutes to set up. Before you ask for reviews on these websites, ensure that you claim your business listing and add your company to it.
Asking your customer to leave a review
Talk to your customer about their experiences with the sites you have recommended. If they feel comfortable leaving a review, they will be more inclined to do so.
Begin with Google and Facebook, and then move down. Nextdoor and Thumbtack are good options. It may be a good idea to ask them to leave a review on your website if they were referred by a lead generation agency or another marketing channel.
You can send them an email or text message to thank them for their business. You can remind them to leave a review. Include a link to your profile on the chosen review platform. Send them a reminder message if they don’t leave reviews within a week.